What do I need, to place an order?
No matter which way of placing your order you choose, you will need the following data:
- Name and surname / Company,
- Partner’s ID ,
- Shipping address,
- Contact phone number.
Before finalizing your purchase, check your data and the list of ordered products again.
Online order, step by step:
If you are already registered as a Partner of SOUVRE INTERNATIONALE:
- Log in on the website by entering your ID (login) and a password;
- Go to the tab SHOP -> Products, choose the products you are interested in and add them to your BASKET;
- STEP 1. Go to the BASKET tab.
You can continue shopping or summarize your order. Remember to make sure your order is correct. At this stage, you have the possibility to edit the content of your BASKET and all other data. Remember that for the ordered products you get points, which entitle you to use additional discount at your next order or to receive a Commission. If you get a required amount of points, you will be granted a free shipment; - After checking your shopping list, you can move to the delivery and payment section.
- The invoice will be sent to the e-mail address provided in YOUR PROFILE. Verify the accuracy of your data, the order, chosen products, form of delivery and payment.
- STEP 2. The button COMPLETE THE ORDER will redirect you to your BASKET. You will find here the information about the number of your order, the amount to be paid, the amount of points and the payment. On this site, you also have the opportunity to change the shipping address, if it is different than the one provided in YOUR PROFILE;
- STEP 3. After you accept the whole order and submit it, a confirmation of the order placed in SOUVRE UK shop will be sent to the given e-mail address.
Order shipment time
You can place orders 24 hours a day, whole week. SOUVRE UK will process your orders on working days (except public holidays, Saturdays and Sundays). Orders placed on public holidays, Saturdays and Sundays will be shipped on the next working day.
The time of delivery is about 2-3 working days. The maximum time of delivery is 14 working days. If you do not receive the shipment within this period, please report it in the Customer Service Office of SOUVRE UK by phone or e-mail. However, we will do everything to deliver your order the next working day, depending on the destination and the time when the order has been placed.
Delivery price
SOUVRE UK covers the delivery costs in ZONE 1 if you order:
- Set of products for at least 1000 points
For more details regarding the delivery price, please contact our Customer Service.
Your order will be delivered via Parcelforce.
Payment methods
Online payment
Cash
Confidence and trust
This is a guarantee of quality SOUVRE INTERNATIONALE !
Important!
You can be sure of the quality and safety of SOUVRE INTERNATIONALE products only if you buy them in once of SOUVRE INTERNATIONALE on-line shops or directly from one of our independent Partners.
SOUVRE INTERNATIONALE is not liable for products purchased on Internet auctions, via websites other than www.souvre.com and from persons not related to SOUVRE INTERNATIONALE. We do not guarantee the origin, authenticity and quality, as well as expiration date of these products.
Pursuant to terms and conditions of cooperation with SOUVRE INTERNATIONALE, no reliable Partner has the right to sell or purchase SOUVRE INTERNATIONALE products on Internet auctions or other unauthorised sources.
Any remarks or complaints regarding products obtained from sources other than those recommended by SOUVRE INTERNATIONALE will not be accepted.